FAQs

What are the shipping methods?

Products can be delivered within in the Cape Town area at a fee of R35.

How long after I order will I receive my product?

Between 7-14 working days.

What is the Return Policy?

You may return your product in exchange for another product within 7 days of delivery. Refunds are subject to review and on a per incident / product basis. Please contact sales@chocolatecherrystore.co.za.

What payment methods do you offer?

You may pay for products via EFT or Payfast.

What is Payfast?

Payfast is a payment system offered to all South Africans. You can use Payfast to pay via Credit/Cheque or Debit Cards and EFT.

Do you offer custom made products?

Yes we do. Please email your enquiry to info@chocolatecherrystore.co.za.

Where are you based?

We are based in Cape Town, South Africa.

Can I send my purchase as a gift?

Yes, we offer a personalized gifting service at an additional fee. Please email sales@chocolatecherrystore.co.za.